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Connect a printer to your point of sale

Views: 0     Author: Site Editor     Publish Time: 2024-12-11      Origin: Site

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About printers

Connect your printer to your device or Square hardware to print the following:

  • Receipts

  • In-person order tickets

  • Online & kiosk order tickets

  • Order ticket stubs

  • Void tickets

  • Barcode Labels

You can use default settings to quickly set up and connect your printer to print, then assign printer profiles later to customize the settings to better fit your printing needs.

Before you begin

Before you can connect a printer to a device using the Square Point of Sale app, the Square Retail POS app, or the Square Appointments POS app, you need to set up printer profiles. Learn to set up printer profiles.

You have two options when connecting a printer to a device using the Square Restaurants POS app:

  • Use default settings: Automatically set up your printer with default settings to print all items, ticket types, and receipts. You are not able to edit the default settings. The default settings have the following print settings enabled:

    • Single item per ticket: Off

    • Print kitchen names: On

    • Automatically Print New Orders: On

    • Categories to print: All categories

    • Single item per ticket: Off

    • Print kitchen names: On

    • Compact ticket: Off

    • Categories to print: All categories

    • Receipts: On

    • In-person order tickets: On

    • Online & kiosk order tickets: On

    • Void tickets: On

  • Use a custom profile: Manually set up your printer with custom settings by using a printer profile. You can create a printer profile before or during the setup process.

If you assign a printer profile to a printer with default settings, the default settings will be removed.

There are five printer connection types:

  • Ethernet printer

  • Wi-Fi printer

  • USB printer

  • Bluetooth printer

  • AirPrint printer

To connect a printer, you need to use a compatible device. You may also need a Wi-Fi or Ethernet internet connection. To connect a printer to Square Terminal, you need Hub for Square Terminal.

For iOS devices, Square needs access to your local network in order to connect to network printers. Go to your device Settings > Square > toggle ON Local Network, then relaunch the Square POS app.

Option 1: Connect an Ethernet printer

Ethernet printers plug into your router or switch using an Ethernet cable. Once connected to your router via the Ethernet cable, your hardware accessories will connect to your POS device through the Wi-Fi connection. You won’t be able to use an Ethernet connection with Offline payments.

Option 2: Connect a Wi-Fi printer

Wi-Fi printers connect wirelessly to your router. Make sure your device and hardware accessories are connected to the same network via Wi-Fi or Ethernet. If they are on different networks, the connection will not be successful.

Option 3: Connect a USB printer

USB printers plug directly into the compatible POS device. If you are using Square Stand, Square Register, or Square Terminal, you can plug your USB accessory directly into the USB hub on the power cord. For Android devices, you’ll need to connect through a USB OTG (On-The-Go) adaptor. Check that your Android device supports USB OTG or USB Host mode. Connecting a printer into an iOS device directly via a Lightning or USB-C is not supported.

USB printers are hardwired to one POS device and only that POS can print to the USB printer.

Option 4: Connect a Bluetooth printer

Bluetooth printers connect to your device wirelessly using the Bluetooth connection. Bluetooth works best in close proximity (within 10ft.).

Option 5: Connect an AirPrint printer

AirPrint support helps the integration with any printer that uses AirPrint protocol. You can connect to popular AirPrint enabled printers from the POS

Edit printer settings

If you connect a printer without assigning a printer profile, the printer status will show as Not configured and you can only do a print test, rename the printer, and manage the paper size printer setting.

  1. Open your Square POS app.

  2. Tap ≡ More > Settings > Hardware > Printers.

  3. Select the entire printer row by tapping the printer under the Name column.

  4. Tap Print test to perform a test, which will print a fake receipt.

  5. Tap Rename to rename your printer.

  6. Tap Change next to Paper size to manage the paper size setting


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